Country-specific terms

What changes depending on the country where you live or work: the privacy and consumer laws that apply, your regulator, cooling-off rights, and anything a country requires us to tell you.

Last updated: October 23, 2026

These terms add to the Terms of Service, the Professional Terms, the Cancellation, Refund & Deposit Policy and the Privacy Policy for users in each country where Booknara is available. Where they say something different, the country's section applies to users in that country.

Nothing here reduces any right that the law of your country gives you and that cannot be excluded.

Australia

Privacy law: Privacy Act 1988
Data protection regulator: Office of the Australian Information Commissioner (OAIC)
Consumer law: Australian Consumer Law
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in our terms excludes, restricts or modifies those guarantees.

Austria

Privacy law: GDPR and the Datenschutzgesetz (DSG)
Data protection regulator: Datenschutzbehörde (DSB)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

EU rules for online platforms apply. Professionals on Booknara are traders, and their consumer obligations to you are theirs. Our point of contact under the Digital Services Act is support@getbooknara.com (English, French or Spanish). Professionals have the rights given by the Platform-to-Business Regulation (EU) 2019/1150, reflected in the Professional Terms.

Booknara is not established in the EU. Our representative in the EU under Article 27 GDPR and Article 13 of the Digital Services Act will be named here once appointed; until then, contact us directly at support@getbooknara.com.

Belgium

Privacy law: GDPR and the Law of 30 July 2018
Data protection regulator: Data Protection Authority (APD/GBA)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Brazil

Privacy law: Lei Geral de Proteção de Dados (LGPD, Law 13.709/2018)
Data protection regulator: Autoridade Nacional de Proteção de Dados (ANPD)
Consumer law: Código de Defesa do Consumidor (Law 8.078/1990)
Cooling-off: You can cancel within 7 days of booking, before the appointment starts, for a full refund of your deposit, whatever the professional's policy says.
Language: These documents are available in Português, and that version applies to consumers here.

You have the right of regret under article 49 of the Consumer Defence Code: 7 days from booking, before the appointment starts, for a full refund. Under the LGPD you can ask for confirmation, access, correction, anonymisation, portability and deletion of your data, information about sharing, and review of decisions; you can also complain to the ANPD or to Procon and consumidor.gov.br.

Bulgaria

Privacy law: GDPR and the Personal Data Protection Act
Data protection regulator: Commission for Personal Data Protection
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Български, and that version applies to consumers here.

Canada

Privacy law: PIPEDA, and in Quebec the Act respecting the protection of personal information in the private sector (Law 25)
Data protection regulator: Office of the Privacy Commissioner of Canada
Consumer law: Provincial consumer protection laws
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

We only send emails needed for your bookings and account, as Canada's Anti-Spam Legislation allows; we will ask for your consent before sending anything else.

In Quebec, these documents are presented in French first, and the French version applies to you. The person in charge of the protection of personal information is Virdis Anténor, reachable at support@getbooknara.com. You can complain to the Commission d'accès à l'information (cai.gouv.qc.ca).

Côte d’Ivoire

Privacy law: Law No. 2013-450 on the Protection of Personal Data
Data protection regulator: Autorité de Régulation des Télécommunications/TIC de Côte d'Ivoire (ARTCI)
Consumer law: Law No. 2016-412 on Consumer Protection
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.
Language: These documents are available in Français, and that version applies to consumers here.

These documents are available in French. Under Law No. 2013-450 you can ask to access, correct and delete your data and object to its processing, and complain to ARTCI.

Croatia

Privacy law: GDPR and the Act on the Implementation of the GDPR
Data protection regulator: Personal Data Protection Agency (AZOP)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Hrvatski, and that version applies to consumers here.

Cyprus

Privacy law: GDPR and Law 125(I)/2018
Data protection regulator: Commissioner for Personal Data Protection
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Ελληνικά, and that version applies to consumers here.

Czechia

Privacy law: GDPR and Act No. 110/2019
Data protection regulator: Office for Personal Data Protection (ÚOOÚ)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Čeština, and that version applies to consumers here.

Denmark

Privacy law: GDPR and the Danish Data Protection Act
Data protection regulator: Datatilsynet
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Dansk, and that version applies to consumers here.

Estonia

Privacy law: GDPR and the Personal Data Protection Act
Data protection regulator: Data Protection Inspectorate (AKI)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Eesti, and that version applies to consumers here.

Finland

Privacy law: GDPR and the Data Protection Act (1050/2018)
Data protection regulator: Office of the Data Protection Ombudsman
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

France

Privacy law: GDPR and the Loi Informatique et Libertés
Data protection regulator: CNIL
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Français, and that version applies to consumers here.

Germany

Privacy law: GDPR and the Bundesdatenschutzgesetz (BDSG)
Data protection regulator: the data protection authority of your federal state (listed by the BfDI)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Ghana

Privacy law: Data Protection Act 2012 (Act 843)
Data protection regulator: Data Protection Commission
Consumer law: Electronic Transactions Act 2008 (Act 772)
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

Under the Data Protection Act 2012 you can ask to access and correct your data, and complain to the Data Protection Commission.

Gibraltar

Privacy law: Gibraltar GDPR and Data Protection Act 2004
Data protection regulator: Gibraltar Regulatory Authority
Consumer law: Consumer Protection (Contracts) Regulations 2013
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Gibraltar's data protection law and the safeguards for transfers outside Gibraltar apply.

Greece

Privacy law: GDPR and Law 4624/2019
Data protection regulator: Hellenic Data Protection Authority
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Ελληνικά, and that version applies to consumers here.

Hong Kong SAR China

Privacy law: Personal Data (Privacy) Ordinance (Cap. 486)
Data protection regulator: Office of the Privacy Commissioner for Personal Data (PCPD)
Consumer law: Trade Descriptions Ordinance (Cap. 362)
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

This Privacy Policy is our Personal Information Collection Statement. You can request access to and correction of your data at support@getbooknara.com.

Hungary

Privacy law: GDPR and Act CXII of 2011
Data protection regulator: National Authority for Data Protection and Freedom of Information (NAIH)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

India

Privacy law: Digital Personal Data Protection Act 2023
Data protection regulator: Data Protection Board of India
Consumer law: Consumer Protection Act 2019 and Consumer Protection (E-Commerce) Rules 2020
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

Grievance Officer: Virdis Anténor, Grievance Officer, VirdisTech LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States; support@getbooknara.com. We acknowledge complaints within 48 hours and resolve them within one month. Under the Digital Personal Data Protection Act you can ask for information about, correction and erasure of your data, name a nominee, and complain to the Data Protection Board of India.

Indonesia

Privacy law: Personal Data Protection Law (Law 27/2022)
Data protection regulator: Ministry of Communication and Digital Affairs (Komdigi)
Consumer law: Consumer Protection Law (Law 8/1999) and Government Regulation 80/2019
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.
Language: These documents are available in Bahasa Indonesia, and that version applies to consumers here.

These documents are available in Indonesian, and the Indonesian version applies to consumers in Indonesia. You have the rights of data subjects under Law 27/2022.

Ireland

Privacy law: GDPR and the Data Protection Act 2018
Data protection regulator: Data Protection Commission
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Italy

Privacy law: GDPR and the Codice in materia di protezione dei dati personali
Data protection regulator: Garante per la protezione dei dati personali
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Italiano, and that version applies to consumers here.

Japan

Privacy law: Act on the Protection of Personal Information (APPI)
Data protection regulator: Personal Information Protection Commission
Consumer law: Act on Specified Commercial Transactions and Consumer Contract Act
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.
Language: These documents are available in 日本語, and that version applies to consumers here.

Notation based on the Act on Specified Commercial Transactions:

Seller: VirdisTech LLC (Booknara)
Representative: Virdis Anténor
Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: support@getbooknara.com; telephone number disclosed without delay on request
Price: shown on each service, including tax where the professional charges it
Payment: a deposit by card at booking; the balance paid to the professional at the appointment
When the service is provided: at the booked date and time
Cancellation and refunds: as described in the Cancellation, Refund & Deposit Policy

Kenya

Privacy law: Data Protection Act 2019
Data protection regulator: Office of the Data Protection Commissioner (ODPC)
Consumer law: Consumer Protection Act 2012
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

Under the Data Protection Act 2019 you can ask to be informed, access, correct and delete your data, and object to processing, and you can complain to the ODPC.

Latvia

Privacy law: GDPR and the Personal Data Processing Law
Data protection regulator: Data State Inspectorate (DVI)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Liechtenstein

Privacy law: GDPR and the Data Protection Act (EEA)
Data protection regulator: Datenschutzstelle
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Lithuania

Privacy law: GDPR and the Law on Legal Protection of Personal Data
Data protection regulator: State Data Protection Inspectorate (VDAI)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Lietuvių, and that version applies to consumers here.

Luxembourg

Privacy law: GDPR and the Law of 1 August 2018
Data protection regulator: Commission nationale pour la protection des données (CNPD)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Malaysia

Privacy law: Personal Data Protection Act 2010
Data protection regulator: Personal Data Protection Commissioner
Consumer law: Consumer Protection Act 1999 and Consumer Protection (Electronic Trade Transactions) Regulations 2024
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.
Language: These documents are available in Bahasa Melayu, and that version applies to consumers here.

This notice is available in Bahasa Malaysia and English. Our data protection officer is Virdis Anténor (support@getbooknara.com). You can ask to access and correct your data, and limit its processing.

Malta

Privacy law: GDPR and the Data Protection Act (Cap. 586)
Data protection regulator: Information and Data Protection Commissioner (IDPC)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Mexico

Privacy law: Ley Federal de Protección de Datos Personales en Posesión de los Particulares (2025)
Data protection regulator: Secretaría Anticorrupción y Buen Gobierno
Consumer law: Ley Federal de Protección al Consumidor (PROFECO)
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.
Language: These documents are available in Español, and that version applies to consumers here.

This Privacy Policy is our privacy notice (aviso de privacidad). You can exercise your rights of access, rectification, cancellation and opposition (ARCO) by writing to support@getbooknara.com. Consumer complaints can also go to PROFECO (profeco.gob.mx).

Netherlands

Privacy law: GDPR and the Uitvoeringswet AVG
Data protection regulator: Autoriteit Persoonsgegevens
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

New Zealand

Privacy law: Privacy Act 2020
Data protection regulator: Office of the Privacy Commissioner
Consumer law: Consumer Guarantees Act 1993 and Fair Trading Act 1986
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

If you are a consumer, the Consumer Guarantees Act 1993 applies to Booknara's services to you, and nothing in our terms limits it.

Nigeria

Privacy law: Nigeria Data Protection Act 2023
Data protection regulator: Nigeria Data Protection Commission (NDPC)
Consumer law: Federal Competition and Consumer Protection Act 2018
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

Under the Nigeria Data Protection Act you can ask to access, correct and delete your data, object to processing, and complain to the NDPC. Consumer complaints can also go to the FCCPC.

Norway

Privacy law: GDPR and the Personal Data Act (EEA)
Data protection regulator: Datatilsynet
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Poland

Privacy law: GDPR and the Act of 10 May 2018
Data protection regulator: President of the Personal Data Protection Office (UODO)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Polski, and that version applies to consumers here.

Portugal

Privacy law: GDPR and Law 58/2019
Data protection regulator: Comissão Nacional de Proteção de Dados (CNPD)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Português, and that version applies to consumers here.

Romania

Privacy law: GDPR and Law 190/2018
Data protection regulator: National Supervisory Authority (ANSPDCP)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Română, and that version applies to consumers here.

Singapore

Privacy law: Personal Data Protection Act 2012
Data protection regulator: Personal Data Protection Commission (PDPC)
Consumer law: Consumer Protection (Fair Trading) Act 2003
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

Our Data Protection Officer is Virdis Anténor, reachable at support@getbooknara.com.

Slovakia

Privacy law: GDPR and Act No. 18/2018
Data protection regulator: Office for Personal Data Protection
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Slovenia

Privacy law: GDPR and the Personal Data Protection Act (ZVOP-2)
Data protection regulator: Information Commissioner
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Slovenščina, and that version applies to consumers here.

South Africa

Privacy law: Protection of Personal Information Act (POPIA)
Data protection regulator: Information Regulator
Consumer law: Consumer Protection Act 2008 and Electronic Communications and Transactions Act 2002
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Our Information Officer is Virdis Anténor (support@getbooknara.com). Under the Consumer Protection Act you can cancel an advance booking; the cancellation terms you accepted are the reasonable charge the Act allows. Under the Electronic Communications and Transactions Act, this page and the Terms of Service give our full legal name, address and contact details, prices, payment and refund terms.

Spain

Privacy law: GDPR and the LOPDGDD (Organic Law 3/2018)
Data protection regulator: Agencia Española de Protección de Datos (AEPD)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.
Language: These documents are available in Español, and that version applies to consumers here.

Sweden

Privacy law: GDPR and the Data Protection Act (2018:218)
Data protection regulator: Integritetsskyddsmyndigheten (IMY)
Consumer law: EU consumer law (Directives 2011/83/EU and 93/13/EEC) as applied nationally
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Switzerland

Privacy law: Federal Act on Data Protection (FADP)
Data protection regulator: Federal Data Protection and Information Commissioner (FDPIC)
Consumer law: Code of Obligations and Federal Act against Unfair Competition
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

Your data may be processed in the United States and other countries; we use safeguards recognised by the FDPIC, such as standard contractual clauses adapted to Swiss law.

Thailand

Privacy law: Personal Data Protection Act B.E. 2562 (2019)
Data protection regulator: Personal Data Protection Committee (PDPC)
Consumer law: Consumer Protection Act B.E. 2522
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.
Language: These documents are available in ไทย, and that version applies to consumers here.

These documents are available in Thai. Under the PDPA you can ask for access, correction, deletion, portability and restriction of your data, object to its use, and complain to the PDPC.

United Arab Emirates

Privacy law: Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data
Data protection regulator: UAE Data Office
Consumer law: Federal Law No. 15 of 2020 on Consumer Protection and Federal Decree-Law No. 14 of 2023
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.
Language: These documents are available in العربية, and that version applies to consumers here.

These documents are available in Arabic. You have the rights of data subjects under the Personal Data Protection Law, and consumer complaints can go to the Ministry of Economy.

United Kingdom

Privacy law: UK GDPR and Data Protection Act 2018
Data protection regulator: Information Commissioner's Office (ICO)
Consumer law: Consumer Rights Act 2015, Consumer Contracts Regulations 2013 and DMCC Act 2024
Cooling-off: The legal cooling-off period for online purchases does not apply to services booked for a specific date and time, so the booking's free cancellation period applies.

Our representative in the UK under Article 27 UK GDPR will be named here once appointed; until then, contact us directly. Reviews on Booknara come only from customers of completed appointments, as the Digital Markets, Competition and Consumers Act 2024 requires of review platforms.

United States

Privacy law: State privacy laws, such as the California Consumer Privacy Act (CCPA)
Data protection regulator: Federal Trade Commission and your state attorney general
Consumer law: FTC Act and state consumer protection laws
Cooling-off: No general legal cooling-off applies to booked appointments; the booking's free cancellation period applies.

Notice at collection: we collect the categories of personal information listed in the Privacy Policy (identifiers, commercial information, internet activity and approximate location from your IP address) for the purposes listed there. We do not sell or share personal information, and do not use sensitive personal information. Depending on your state, you can ask to know, correct or delete your information, and you will not be discriminated against for doing so. We do not knowingly collect information from children under 13.